Information is gathered for example when someone visits our website (including by the use of ‘cookies’), applies for a job with us, interacts on social media, or wherever this policy is posted. The information is classified as Device Information (how you log in) and Order Information (customer orders). By participating, you consent to your information being collected, processed, and shared in accordance with this policy. When you place an order through our site, we will maintain your information for our records unless and until you ask us to delete this information.
WHAT INFORMATION DO WE COLLECT AND WHY?
We collect information when you interact with us, when you use our products and services and when you visit our website. This information may include your name, email address, telephone number, delivery address, billing address and password.
The information is used to provide products or services; set up and maintain customer accounts; contact you about our products and services and direct offers or promotions to you and monitor website statistics. Information may also be used for business and marketing purposes.
WHAT ARE MY CHOICES?
You have a choice to remove your personal information by accessing your account and deleting your information. You have full control over how we communicate with you and can change your preferences.
HOW CAN I ACCESS AND CONTROL MY PERSONAL INFORMATION?
We comply with all UK privacy laws and respect your right to access, correct, request deletion or request restriction of our usage of your personal information as required by applicable UK law.
HOW DO WE SHARE PERSONAL INFORMATION?
We may share your personal information with our partners when it is necessary to involve a third-party service provider to offer our services. We will never share your personal information with a third party that is not directly related to us.
For example, we use Woo Commerce to power our online store. You can read more about how Woo uses your personal information here: https://woocommerce.com/search/?q=privacy&collections=product
We also use Google Analytics to help us understand how our customers use our site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive or to otherwise protect our rights.
HOW LONG DO YOU HOLD MY INFORMATION?
We will not hold onto your personal information longer than necessary to fulfil our commitment to you as a customer. After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner according to our data retention and deletion policies.
QUESTIONS ABOUT THIS POLICY
If you have a question, concern or complaint about this policy or our handling of your information you can contact us by email firstname.lastname@example.org
For the use of personal information for marketing purposes you can refer to Network Advertising Initiative’s (“NAI”) page http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can also opt out of some of the services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information above.